The Chester Link employs over 30 staff in full time and part time positions. There are two Team Leaders who report to the Service Manager with the support of the company Administrator.

There is a bank of dedicated and experienced Relief Support Workers.

All new staff are subject to rigorous pre-employment checks, including a Disclosure and Barring Service check at an enhanced level (DBS).

All new staff receive a full induction and shadow experience staff. They complete the ‘Care Certificate’ award within 12 weeks of employment, and mandatory training including Safeguarding Adults, First Aid, Health and Safety, Food Safety and Medication Administration.

Staff are supported to gain a qualification in Health and Social Care, and there is an ongoing training plan to ensure that all staff are up to date in their training and have opportunities to develop their learning in areas such as Autism, Dementia Awareness, Mental Health Awareness and Management.